Terms & Conditions
An understanding of the rules is important for your own safety. Your use of this website makes up your acceptance to follow and be committed to these terms. We reserve the right to update/edit these conditions at any given time without warning. For this reason, we urge you to read through the terms when using this website.
We withdraw your payment when we ship your ordered products. We work with an SSL-secure payment system.
14 days right of cancellation
If you regret your purchase you will get a refund after shipping the product back to us and as long as the product has not been damaged or has depreciated in value of some kind. It is your responsibility to do a safe shipment so there will be no damage etc. to the product. You are in charge of paying for the shipment costs back to us.
We possess the right to withhold the refund until we have received the product from you, unless you have presented documentation of the shipment. Read more about our return & shipment policies here.
If you want a refund, be sure to enclose the receipt for your purchase. If not, the ring will be returned.
Your personal information is safe with us
The European Commission's online complaining portal can be used for sending in a complaint. This is relevant if you are a consumer from another EU country besides Denmark. You can send in your complaint here: http://ec.europa.eu/odr. If you wish to send in a complaint you need to provide our e-mail address firstname.lastname@example.org
If your Abelstedt ring is broken, you need to go to the store where you bought the ring, whether it's online on this site or at one of our retailers.* If the default is caused by a manufacturing error, the product will be exchanged for free, as long as the customer can show an receipt.
* The possibility of exchange will not apply if it is stated that the product has been subject to regular wear, which has caused the defect, or if this happens enough times until the product has not been handled properly and that the mishandling of the ring has caused the defect. Normal wear and tear is not covered under warranty.
If you have any questions concerning these terms, please contact us.
Amagertorv 15, 4.